FTP/SFTP Delivery Setup

Some platforms and partners want your product file uploaded to a server instead of fetching a URL. Feedy can push the feed file to an FTP or SFTP server for you. FTP/SFTP delivery is available on every plan.

Set up delivery

1. Go to Feeds and open the feed.
2. Expand the FTP/SFTP Delivery card.
3. Tick Enable FTP/SFTP delivery.
4. Fill in Connection Settings:
   • Protocol: FTP or SFTP (SSH). SFTP is more secure and recommended.
   • Authentication Method (SFTP only): Password or SSH Private Key.
   • Host, for example ftp.example.com
   • Port: defaults to 21 for FTP and 22 for SFTP. Change it only if your server uses another port.
   • Username
   • Password, or for key authentication paste your SSH Private Key and, if the key is encrypted, its Key Passphrase
5. Fill in Path & Filename:
   • Remote Path: the folder on the server, for example /feeds/google/
   • Filename Pattern: see below
6. Under Push Settings, choose whether to Auto-push after regeneration.
7. Click Test Connection and wait for Connection Successful.
8. Click Save.

Credentials are stored encrypted. After saving, the password field shows that a password is saved. Enter a new value only if you want to change it.

Filename pattern

The default pattern is {feed_name}_{date}.{format}. You can use these placeholders:

Placeholder	Replaced with
{feed_name}	The feed’s name
{feed_id}	The feed’s ID
{date}	Date, YYYY-MM-DD (UTC)
{time}	Time, HH-MM-SS (UTC)
{datetime}	Date and time, YYYY-MM-DD_HH-MM-SS (UTC)
{format}	xml, tsv or csv

Tip

If the receiving platform always reads the same file name, use a fixed pattern such as products.{format} so each push overwrites the last file. Date-based names create a new file every time.

When files are pushed

• Automatically: with Auto-push after regeneration on, Feedy pushes the file after every regeneration, whether you click Regenerate or a schedule runs it.
• Manually: click Push to FTP at the top of the feed page. The feed must be Ready.

Delivery history

The FTP/SFTP Delivery card lists the last 10 pushes with their status: Success, Uploading, Pending, Retrying or Failed, plus any error. Click Retry on a failed push to try again.

If a push fails and Feed generation failures emails are turned on in Settings, Feedy emails you.

Troubleshooting

Problem	Try
Connection fails	Check host, port, protocol and username. Make sure your server accepts connections from outside your network.
Authentication fails	Re-enter the password or key. For SSH keys, paste the whole key including the BEGIN and END lines.
Upload fails	Check the user can write to the Remote Path.
File has an old date in its name	Placeholders use UTC time.

Related

• Scheduling Automatic Feed Updates
• Email Notifications